Beverly Services (also known as Beverly Heating and Cooling, Inc.) is Western Pennsylvania’s premier commercial and residential heating, air conditioning, plumbing, and electrical contractor.
Originally established in 1942 as Beverly Electric Sales and Service on Beverly Rd. in Mt. Lebanon, the company’s headquarters now reside just a few miles away in Bethel Park.
The company as it is known today has grown largely upon the influence of Richard F. Kennell and his son Thomas Kennell. Richard Kennell or "Dick" Kennell, as everyone called him, was a man of great character and honor. He came with the company in 1967 and soon after purchased the company. He taught every employee that reputation is everything and that you must always do everything you can to protect your reputation. Dick would give the shirt off his back to satisfy a customer. He instilled his beliefs in all his employees and also his son Thomas Kennell who started full time with the company in 1987 after graduating from the University of Pittsburgh with a degree in Business and Economics. At the University, Thomas Kennell served as President of Alpha Kappa Psi Professional Business Fraternity where he learned the true meaning of ethics in business.
Thomas then worked as the company’s Vice President and C.F.O. In 1995 Beverly Heating and Cooling, Inc. won the Carrier Corporation’s highest Honor, the coveted Carrier Distinguished Dealer Award. The award is a life time award which ranks the company as the Top Carrier Dealer in the country. To be eligible to win the award the dealership must submit a business plan, have executive management site visits, complete dealer assessments, and succumb to the infamous "secret shopper" experience.
Thomas Kennell worked his way up and became President and then in 1997, purchased the company from his father. In 2000 Beverly won the Carrier Distinguished Dealer award again and is one of only two dealers in the country to have ever accomplished this feat.
In 2001 Beverly Heating and Cooling started to market under the name Beverly Services as full service plumbing, electrical, and duct cleaning were added to the business offerings. The company tagline was also added "Because we care… we’re always there!"SM The tagline assures our customer that we will be there anytime that they call. At Beverly Services you can always be connected to a live operator and service technicians repair systems 24 hours a day, 365 days a year. A 100% Satisfaction Guarantee is part of every repair, service, and installation at Beverly Services.
"At Beverly we realize that our future depends on our customer’s perception of our company and how well we satisfy their needs and wants. Without customers we would have no reason for being. ,"states Thomas Kennell.
In 2010 Beverly Services won the "Better Business Bureau ( BBB) Torch Award for MarketPlace Ethics. Beverly Services was the first heating and air conditioning, first plumbing, and first electrical contracting firm to win the award. The award was out of all businesses in a 28 county region. Beverly Services is also a multi-year recipient of the Angies’s List Super Service Award, The Trib Review Gold Peoples Choice Award, and the Carrier Corporation’s President’s Award. "Our goal is to provide the highest quality, most professional and reliable service and installation of heating, air conditioning, plumbing and electrical products at competitive prices within our industry. " Beverly Services, "Because we care… we’re always there!"